Final Research Report and Recommendations
People with disabilities face significant disparities in employment and access to technology. Employers across all sectors are increasingly adopting emerging technologies, particularly artificial intelligence, surveillance technology and robotics, to improve efficiency in hiring and in the workplace.
These technologies can potentially improve accessibility for workers with disabilities; however, they can also have the potential to pose risks of bias, discrimination, and physical and mental harm when used to automate decisions or to further discriminatory policies.
National Disability Institute and New Disabled South conducted a yearlong project exploring issues affecting disabled workers impacted by new technologies in the workplace. The study identified challenges and suggested recommendations related to artificial intelligence, surveillance technology, algorithmic bias, robotics adoption, and health and safety in the work environment.