- [Instructor] We're all guilty of using catch phrases. The problem is is that we have to understand that there's an impact of the words or the sayings that we use. We wanna try our best to avoid catch phrases or violent language. And a lot of the catch phrases that we use are rooted in violence. Here are some familiar phrases. Some of them we've used personally, some of them we've heard, but I'm gonna go through some of them with you and I'm also gonna give you some alternatives. So the next time you wanna tell someone that they're doing a great job, tell them just that. You're doing a great job, instead of killing it. Instead of saying take a shot, encourage them to give it a go or give it a try. Be cognizant that not everybody has a thumb. So you shouldn't say rule of thumb. Maybe just say general rule. Not everyone is able to see. So don't say, oh, I was blind to that. What you really meant to say was I didn't notice that, or, I was unaware. So many people in the world know what it is to go to bed hungry. Don't say food for thought. Say, consider. Whipped into shape. That's screaming something coming out of slavery. Maybe you wanna say organize or put in order. This has to be the most common one on the list. I know I'm guilty of saying it. Killing two birds with one stone. That's animal cruelty. What we really wanted to say is take care of two things at one time, or, I'm able to multitask, or I'm multitasking. You may remember at the beginning of the training, I said we all make mistakes. But it's how we come back from those mistakes that actually matter. Here are some steps to course correct if you were to make a mistake. Someone identified a non-inclusive term, either in our written material or something that you've said. What you wanna do is listen to or read the complaint. After you read it, or you listen to them completely, you take a moment and you reflect in order to gain understanding of the harm and the impact of the term or terms that you use. Without any explanation, you wanna go ahead and apologize to the person, or persons, right? Let them know that you're gonna do some research on the term to get a better understanding. You're gonna learn more about the term and share your experience with the NDI team as a whole, or you can also just bring it to anyone in the Equity and Inclusion team. After you do that, you're gonna follow up with the person and let them know, hey, I've reviewed everything, I've thought about it, I've consulted with my team. And I just wanna let you know that I've made a change or I will not be making the change, but you're letting them know why. This is the cycle that you're gonna have to do every time. Hopefully it won't be often, but these are the steps that you should take. We've covered so much material in this inclusive language training. I really hope that it was informative to you. I wanna leave you with this. When in doubt, these are the steps that you should take in regards to completing your work here at NDI. Prior to finalizing material for projects, do your research on current terms. Speak to your colleagues on updated terms. Colleagues could be within NDI or your external colleagues, people within your network. You wanna check the NDI Equity and Inclusion Resource Folder for updated material, 'cause maybe you just wanna go through and make sure that you got everything and you understand. Contact the Equity and Inclusion team for input when guidance is needed on projects, whether big or small. Check with the partner or partners or funders and ask if they have a preference on which specific language to use. We all know that we work within different sectors. There's government, there's municipalities, there's small businesses, major businesses. There's our funders. And sometimes, depending on the contracts that we're working on, they may have very specific guidelines in regards to language and inclusive language. Ensure that you know what they are, and if there's a discrepancy, go ahead and bring it to either myself, Elizabeth, Tom, so that we can talk about it and figure out what's the best way to move forward. And then, last but not least, keep in mind that terms change depend on sector, location, and time. Currently, all of these things are changing simultaneously. Sectors have their own say, location, geographical within the United States, they have their own terms, and then the state of the world, right now, time, people wanna see change. All of these things are happening and we have to be cognizant. We have to be aware. We have to be informed and we have to be updated. I really, really hope that you enjoyed this training. Thank you. I'm so happy to let you know that we were able to update our NDI tool that we've used previously. It's the Person or People-First language document. This document is an NDI tool that staff provides the external partners with terminology to be used when talking about people with disabilities. This document has been updated with the new terms and is ready for immediate use. I am so happy and thankful to have worked on this with both Katie Metz and Kathy. Thank you so much. I hope you put this tool to great use. I know people have been asking for it. Good job, everyone, 'cause we are doing amazing work. Have a great day.